RISK FREE RETURN
7 DAY RISK FREE IN HOME TRIAL
At Rug Branch, we want to make sure you are completely satisfied with our products and that is why we offer a 7 Day Risk Free In-Home Trial period starting from the delivery date. If, for any reason, you’re not satisfied with your purchase, simply return it within the trial period for a full refund. Buyer is responsible for return shipping costs.
If you are not completely satisfied with your purchase within 7 days of receiving your product, please email us at firstname.lastname@example.org to set up your Return Authorization. Once your Return Authorization is set up, we will email you instructions on how to send back your product. Please note that returned products will become ineligible for refund if the item is not shipped back in original condition. Refunds will not be issued for products that have been damaged or altered.
The 7 Day Risk Free in Home Trial only applies to purchases made directly on rugbranch.com