Terms of service

Terms of Service
Last Updated:  2025-03-19

 

This website (the “Site”) is operated by Rug Branch Retail ("we," "us," or "our"). Your use of the Site and all associated services, products, tools, and information (collectively, the "Service") is subject to the following Terms of Service (“Terms"). By accessing the Site or purchasing any product or service from us, you agree to these Terms.

 

1. Online Store Terms
You represent that you have reached the age of majority in your jurisdiction or that you consent to allow minors under your care to use this Site. You agree not to use our products or services illegally or without authorization, nor to transmit harmful or malicious software. Violation of these Terms will result in immediate termination of your access to our Service.

 

2. General Conditions
We reserve the unconditional right to refuse service to anyone for any reason. Your content (excluding payment details) may be transferred unencrypted across networks. Payment information is securely encrypted at all times. You agree not to duplicate, copy, or exploit any part of the Service without our written consent.

 

3. Accuracy, Completeness, and Timeliness of Information
Information provided on the Site is for general purposes only and may not be current or complete. Any reliance on such information is strictly at your own risk. We reserve the right to modify content at our discretion.

 

4. Modifications to the Service and Prices
Product prices and Service availability are subject to change or discontinuation at our sole discretion without notice. We are not liable to you or third parties for such modifications.

 

5. Products or Services
We reserve the right to limit or restrict sales of products or services to any individual, geographic region, or jurisdiction. Product descriptions and pricing may change without notice. We make no guarantees regarding the quality of products, services, or information obtained through our Service.

 

6. Accuracy of Billing and Account Information
We may refuse, limit, or cancel orders at our discretion, especially those appearing to be from dealers or resellers. You agree to provide current, accurate billing and account information for all transactions.

 

7. Optional Third-Party Tools
Use of any third-party tools offered via our Site is at your own risk. We do not guarantee their accuracy, functionality, or security.

 

8. Third-Party Links
We are not responsible for third-party materials or websites linked from our Site. Any interactions with third parties are at your own risk.

 

9. User Comments and Feedback
We have the unrestricted right to use any comments or feedback you submit to us. You must not post offensive, unlawful, or harmful content, and you assume all responsibility for comments submitted.

 

10. Personal Information
Use of personal information is governed by our Privacy Policy, available at: https://www.rugbranch.com/policies/privacy-policy.

 

11. Errors, Inaccuracies, and Omissions
We may correct errors or inaccuracies and update or cancel orders at our discretion. We have no obligation to inform you of these updates unless required by law.

 

12. Prohibited Uses
You are prohibited from using the Service for illegal, unethical, or harmful purposes, including but not limited to harassment, defamation, violation of rights, or interfering with security features. Violation of prohibited uses may result in immediate termination of Service.

 

13. Disclaimer of Warranties; Limitation of Liability
The Service is provided "as is," without any express or implied warranties. We do not guarantee uninterrupted, secure, or error-free Service. Under no circumstances shall Rug Branch Retail or its affiliates be liable for any direct, indirect, or consequential damages arising from your use or inability to use the Service.

 

14. Indemnification
You agree to indemnify and hold harmless Rug Branch Retail, its affiliates, directors, officers, employees, and partners from any claims, demands, losses, or damages resulting from your violation of these Terms or your use of the Service.

 

15. Severability
If any provision of these Terms is found unenforceable, it will be limited or severed to the minimum extent necessary, without affecting the validity of remaining provisions.

 

16. Termination
Either party may terminate these Terms at any time. If we suspect you have violated any Terms, we may terminate your access immediately without notice. Obligations and liabilities incurred before termination shall survive termination.

 

17. Entire Agreement
These Terms constitute the complete agreement between you and Rug Branch Retail, superseding prior agreements, and shall not be construed against the drafting party.

 

18. Governing Law
These Terms and any related agreements are governed exclusively by the laws of Canada.

 

19. Changes to Terms of Service
We may update these Terms periodically. It is your responsibility to review these Terms regularly. Continued use of the Service constitutes acceptance of any updates.

 

20. SMS Marketing
By subscribing to our SMS marketing service, you consent to receive recurring marketing and transactional messages. To opt-out, reply STOP to any message from us. Standard message and data rates may apply.

 

21. Limitation of Liability for SMS
We are not liable for any delays, errors, or misdirected SMS messages or actions you may take based on the information provided via SMS.

 

Contact Information
For questions or concerns regarding these Terms, please contact us at: info@rugbranch.com